he Resiliency Center's Joy in Work Program fosters a culture of well-being throughout the University of Utah by assisting individuals and teams in addressing departmental, divisional, or clinic well-being needs through Improvement Science principles.
Based on the Institute for Healthcare Improvement's Framework for Improving Joy in Work, this program equips individuals, teams, and leaders with tools and expertise to optimize existing resources and eliminate barriers to enhance workplace well-being, satisfaction, engagement, and belonging.
Joy in Work Foundations Course
(formerly Wellness Champions Foundations Course)
When: September 24, 8am-4pm
Where: Cleone Peterson Eccles Alumni House
Overview:
Utilizing the evidence-based “Framework for Improving Joy in Work” from the Institute for Healthcare Improvement (IHI), the Joy in Work Foundations Course serves as a day-long retreat and immersive training, equipping participants with essential knowledge, tools, support, and resources to empower Joy in Work within their role and locus of control.
What to Expect:
Learn more about the Joy in Work model, including the Nine Components of Joy in Work. The course includes interactive sessions to apply positive change management within your role, teams and context, with tailored breakout sessions for individuals, team leaders/managers, and senior leaders.
You will gain practical tools, learn from experienced practitioners, and become familiar with strategies to address resilience, well-being, fulfillment, and flourishing in the workplace. You’ll leave feeling empowered to initiate projects that improve metrics like burnout, engagement, and turnover rates.
You’ll also have access to resources for ongoing support and receive an invitation to participate in the Resiliency Center’s “Joy in Work Improvement Projects Program”, an academic-year long coaching program to support a change initiative on your team, and the opportunity to participate in the Evidence-based Practice and Well-being Poster Fair in spring 2025.
Open to all U of U Health employees and teams. Discover practical tools for positive change, connect to what matters in you
Joy in Work Improvement Projects Coaching Program
(formerly Wellness Champions Program)
Overview:
The University of Utah Resiliency Center’s Joy in Work Team Projects Coaching Program is designed to enhance the well-being of individuals and teams within departments or divisions, using the IHI Joy in Work model, and aims to empower and support University of Utah Health teams who wish to implement a Joy in Work initiative or project over the course of the academic year, with education and support from experts at the Resiliency Center.
The Joy in Work Team Projects aim to reduce burnout, improve resilience, and foster a deeper connection to meaning and purpose in daily work, and are an opportunity to make positive changes within your team, department, or organization.
Program Description:
To participate in the Resiliency Center’s Joy in Work Team Projects Program, University of Utah Health employees may apply to become Team Improvement Facilitators. Once selected, a cohort of facilitators will be guided through the Joy in Work model by experts at the Resiliency Center and receive support and guidance in identifying significant needs within their department or team, initiating and executing impactful projects, and evaluating the impact of the projects.
Team Improvement Facilitators act as change agents, leading Joy in Work initiatives and learning from peers and experts during quarterly group coaching sessions hosted by the Resiliency Center. Facilitators can work individually or in teams and will collaborate with the Resiliency Center to establish success metrics.
Dates and Timeline:
September 24, 2024, 8am – 4pm: Joy in Work Foundations Course*
October 15, 2024: Applications Due**
Group Coaching Sessions:
October 17, 2024, 12-1pm: Engagement and Preparation
November 13, 2024, 12-1pm: Planning and Getting Started
January 15, 2025, 12-1pm: Implementation and Measurement
March 19, 2025, 12-1pm: Wrapping-Up and Reporting Out
April 17, 2025, 10am – 12pm: Evidence-Based Practice Poster Fair
*Attendance at the Joy in Work Foundations Course is recommended but not required.
**Application required.
Toolkit and Resources
- Resilience Toolkit
- Peer Support Toolkit
- AMA Steps Forward
- NAM Well-Being Resource Compendium
- Stanford Model of Professional Fulfillment
- Institute for Healthcare Improvements
Core Mental Health Resources
Huntsman Mental Health Institute Resources
- Crisis Line: 801-587-3000 (24/7) or call 988
- Warm Line: 801-587-1055 (8am-11pm)
- Safe UT App
General National Crisis Call & Text Lines
- Call 800-273-8255
- Text HOME to 741741
- Call 888-409-0141
- Available Monday-Friday 8am-11pm EST (6am-9am MST)
Core Reading
Full text available through Pulse
- Healing the Professional Culture of Medicine
- Blueprint for Organizational Strategies
- Building a Well-being Program
- Beyond Burnout: A Physician Wellness Hierarchy Designed to Prioritize Interventions at the System Level
- Physician-Organization Collaboration Reduces Physician Burnout and Promotes Engagement
- Executive Leadership and Physician Well-being: Nine Organizational Strategies to Promote Engagement and Reduce Burnout
- Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace
Wellness Champions: 2023
Sept. 26, 2023 | 8:30am–3:30pm
Course Presentations
- Listen-Sort-Empower-Improve — Megan Call
- System Design
- Self-Care & Professional Well-Being — Megan Call
- Organizational Change
- Personal Well-Being
- Getting From Here to There: Using Quality Improvement Methods to Improve Profession Well-Being
- Moving from Surviving to Thriving in Healthcare – Amy Locke
- Reducing Waste Through Process Efficiency: Potential Roles and Impact
- Peer Support — Jake Van Epps
- Digging Deeper: Getting to Action — Megan Call
Wellness Champions: 2022
Sept. 27, 2022 | 8:30am–3:30pm
Course Agenda and Presentations
- Click here to view the agenda.
- Click here to view the presentation.
2021 Program Overview
Wellness Champions Program Description
Program Agenda and Presentations
Oct. 5, 2021 – Fall Wellness Champions Foundations Course Agenda
- Thriving in Health Care – Amy Locke
- Perosnal Well-being and Remembering We're Human – Trinh Mai
- Cultivating a Culture of Wellness – Jake Van Epps
- Moving Forward: Recognize, Recover, Rebuild – Megan Call
- Learning from Experience: Four U Health Projects – Amy Locke, Michael Danielson, Jake Van Epps, Jo Rolls, Frances Johnson, Sydney Ryan
2020 Program Overview
Wellness Champions Program Description
Program Agendas & Slides
October 27, 2020 - Fall Wellness Champions Retreat Agenda
- Welcome & Program Overview—Wayne Imbrescia and Amy Locke
- Psychological First Aid For Teams—Megan Call, Jean Whitlock and Trinh Mai
- Recognizing Those At Risk—Rob Davies
- Breakout + Barriers and Moving Forward—Alan Davis
February 9, 2021 - Spring Wellness Champions Retreat Agenda
Support
- Resiliency Center – U of U Health faculty, staff and trainees can visit us on Pulse.
- Office of Health Equity, Diversity and Inclusion
- COVID-19 Well-being Resources – a comprehensive list of resources for individuals and teams.
- Accelerate has online lessons and well-being stories available 24/7
Taking time throughout the day to move is a great way to add physical activity to your routine and carve out space to reflect and recover. Wellness programs manager Britta Trepp, College of Health Graduate student Karly Ackley and physical therapist Tasha Olsen walk us through the motions.
Wellness Champions use prompts to check-in during meetings, team huddles, hand-offs, etc. Learn this simple way to help your team reconnect to purpose, be more engaged, focused, and cohesive.
Family physician and Resiliency Center co-director Amy Locke draws from personal experience and evidence-based research that supports two approaches for making your practice more efficient.
