Quoteworthy
The spirit of generosity, already so present in health care, is especially present at U of U Health. A spirit of generosity makes us all better leaders. It is part of our culture and contagious. In an era when we are trying to stop the spread, generosity is at least something we can spread.
Dayle Benson
Most Recent
What Every Generation Needs
Sarah Sherer | 2 minutes

Sarah Sherer is the Director of Employee Relations. We know her as the sounding board, place of last resort and coach for leaders throughout the organization. We asked her to share her wisdom on engaging employees of different ages. What she said might surprise you.

Lessons From The Frontlines
Michael Bown | 1 minute

What makes an expert? Best-selling author Malcolm Gladwell gave 10,000 hours as a threshold for expertise. While our University Hospital Customer Service Team isn’t at 10,000 hours, they addressed nearly 2,000 patient concerns this past year. When asked how they do it, Program Assistant Michael Bown offers these top five tools to successfully navigate a phone complaint.

Stories From the Practice of Health Care
Accelerate Editorial Team | 1 minute

Practicing are recorded conversations with a colleague that are shared with the organization. They are conversations between real team members about why the work matters.