Taped on the wall above my head was a sign that read, “My name is Tom.” As a cardiothoracic surgeon, making the transition from doctor to patient was humbling. I would like to share with you what the experience has taught me, and how it has changed the way I practice medicine.
Maternal-Fetal Medicine physician Brett Einerson is passionate about reducing uncertainty for women and their families and excited to improve health care on a grander scale. Here's the important part: He knows how to do it. Learn how he translates passion into team-based action.
Every productive relationship begins with trust, and trust rests on creating positive connections with people. How do you connect with those on your team? How do you understand their concerns? U of U Health's all-star connector Alison Flynn Gaffney experiments with a new approach.
Continually speaking up is one of the most challenging things an employee does, and making it safe to speak up takes consistent supportive leadership. Members of the patient support services team share how to empower employees to highlight issues and provide solutions.
Rewarding staff might seem overwhelming amid all the responsibilities that come with being a leader. Yet, we know it has a significant effect on morale and retention. HR’s director of communication and recognition Christian Sherwood suggests a layered approach to show your appreciation that won’t necessarily hit your bottom line.
Our work lives are changing as some of our homes once again become schools. The Effective Communicator reached out to HR experts Christian Sherwood and Rosemary Norton for advice about how managers can talk with their teams about being flexible with where, how, and when we work.
Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.
We are surrounded by trauma—from patients, to coworkers, to our own experiences. University of Utah Health Madsen family practice leaders share how we recognize and normalize employees’ trauma experiences so they can continue to heal and provide quality care.
Sometimes insights from work can be helpful at home. We’re putting four expert tips for creating a compassionate workplace to the ultimate test: conversation at your Thanksgiving table.
We all make lots of mistakes early on in our careers. Hospitalist and mentorship expert Valerie Vaughn sets us up for success by sharing her expertise on how to take control of your long-term career path.
Beliefs are the emotional foundation for excellence and can shape organizational realities. Positive beliefs build energy, enthusiasm, caring and creativity and can increase resilience and influence bottom line results.* Rob Kistler leads nearly 1000 people as the senior director of University Hospital’s support services (nutrition care, environmental services, customer service, safety, and emergency management). Here’s what he believes about his team.
Manager Jenn Tuero has held jobs throughout the health care system all focused on one thing: easing the burden of patients and clinicians. In the process, she has mastered the art of integrating meaning into everyday work. We asked Jenn how she builds meaning for her team and makes every employee feel that they are never “just” an enrollment specialist.