Quoteworthy
What teaming means to me is creating a learning environment where you can make mistakes, pick yourself back up and keep trying to get better. It’s the ability for a group of people to tackle a problem together in a safe-to-fail environment.
Tracey Nixon

Most Recent
Create a Positive Learning Environment for Optimal Care

Learners, patients, and teachers are more confident and inspired when we take time to create positive learning environments. Pediatric endocrinologist Kathleen Timme gives practical advice for integrating key aspects of a positive learning environment into your daily interactions.

Team of Teams: The Enduring Positivity of Collaboration

With over 12 years of experience, Amanda White, director of human resources analytics and technology, has worked on plenty of teams. She pairs her team experience with Bruce W. Tuckman’s team development research to share how teams can create an enduring culture of collaboration.

Four Things Collaborative Leaders Do Well

When it comes to work, collaboration is key, but do we really know what good collaboration looks like or how it functions? Director of Organizational Development Chris Fairbank shares the importance of investing in collaboration and how to sustain a culture of effective collaboration.

The Difference between Empathy and Compassion

How can we put compassion for ourselves and others at the center of what we do? Second year medical student Tanner Nelson interviews Medical Director and Physician Assistant Wendy Macey discuss how to build compassion in your practice.

Nurse Leader Rounding: How to Ask Open-Ended Questions

Expert communicators Emily Izzo and Bridgette Maitre share how to ask open-ended questions to encourage conversation and promote meaningful connection.

Medicine Meets the Hyperactive Hive Mind

Having trouble focusing or completing a task? It’s the “hyperactive hive mind” at work. In this first article of a two-part series, Chief Medical Officer Tom Miller, HCI’s Chief Clinical Officer Sachin Apte, Chief Wellness Officer Amy Locke, and Chief Medical Education Officer Mark Harris share highlights from the book A World Without Email and its application in health care.

Three Tips for a Positive Career Transition

After 25 years, Penny Stewart made a big career leap—from managing Utah’s surgery recovery team to managing an outpatient endoscopy unit. Here she shares what she learned about herself, integrating with a new team, and developing a culture of learning.

Stop, Communicate, and Listen

Incremental improvements, like introducing team members to a patient, can have a big impact on a patient’s experience. Neurologist Pete Hannon shares how his team has improved communication to earn trust and confidence.

Active Learning: Techniques to Improve Learner Engagement

Keeping learners engaged during a talk or presentation is a challenge almost all educators have encountered. With the transition to more virtual learning over the past year, capturing learners’ attention can sometimes feel like an uphill battle. What are some tools and techniques to improve learner engagement?

Recognize Your Staff at Ground Level

Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.

The Complete Clinician Model Toolkit

Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.

Feedback is a Gift: Making the Most of WellCheck Survey Results

Chris Fairbank, director of organizational development, gives practical advice for using feedback from the Hospitals and Clinics WellCheck survey as a springboard for dialogue and growth, rather than a yardstick of personal leadership.