Quoteworthy
Change in the workplace, be that health care or IT, happens by focusing on building a community where people can be themselves—especially those people who may not have had the same privileges that I’ve had.
Maia Hightower
Most Recent
How a Surgical Unit Improved Response to Call Lights
Mari Ransco, Chrissy Daniels, Steve Johnson, Kathy Palmer Schumann, Aimee Fleischmann, and Colline Prasad | 4 minutes

Improving patient experience often starts with survey questions and comments, but reliance on these elements alone can be insufficient. Incorporating the voice and experience of the patient can provide a deeper understanding of the problem and unlock more effective solutions.

How Utah Develops an Operational Plan
Chrissy Daniels | 2 minutes

Translating strategic priorities into everyday execution across a large, complex enterprise might seem daunting, but it doesn’t have to be. Our Operational Plan is a blueprint that combines processes, tools, knowledge, and skills to deliver on these priorities.

Curating Value: Archiving Utah's Exceptional Improvement Work
Marcie Hopkins | 1 minute

For years, the Exceptional Value Annual Report documented the performance of the organization on all 45 of the key initiatives identified in the Operational Plan.

Filter by topic Improvement
Select All Deselect All