Health education is a service that local community-based organizations want to provide underserved community members with and that can help our direct care teams. University of Utah Health’s Community Engagement team works with the community to provide foundational health education support in 17 languages.
After hearing feedback from community groups, University of Utah Health Plans Community Outreach team are taking an active role in educating underserved communities about health insurance through short videos, available in 11 languages.
How are we building digital literacy? Chief Information Officer Donna Roach and Sr. Director of Patient Experience Mari Ransco share how using design thinking and seeing care through the eyes of our patients is a great place to start.
Rural and frontier communities have a harder time accessing care due to long distances and a shortage of medical resources in their own communities. The leaders of the Rural & Underserved Utah Training Experience (RUUTE) program, Kylie Christensen (medical school) and Sri Koduri (residency programs/GME), share what they’ve learned about improving access for rural communities now and into the future.
We asked Zac Watne, Utah’s payment innovation manager (he gets paid to understand the volatile world of payment reform) to give us a primer on “bundles.” Regardless of change happening in healthcare, thought leaders predict that payment reform, and specifically bundled payments, are here to stay. Why? Bundles deliver care with improved outcomes at a lower price all over the United States.
In Ghana, Value Engineer Cindy Spangler, surgeons Kate Smiley and Marta McCrum found that patient safety rests on simple ideas that are hard in practice.
Though this time is categorized by immense uncertainty, Harvard Divinity School student Minahil Mehdi reminds us that one thing is certain—this will be over—with an introduction from Resiliency Center co-director Ellen Morrow.
Dr. Kyle Bradford Jones examines the Netflix algorithm for user preference as a model for developing provider selection tools that match patient values with their care needs.
Utah’s Chief Medical Quality Officer Dr. Bob Pendleton shares his sister's experience navigating cancer care and challenges the idea of what it means to be a doctor: What if we were committed to understanding what matters to our patients, and then we used that information to improve care?
Engineer Cindy Spangler compares canyoneering and surgery and identifies a common thread: the need for high-reliability processes. She describes how surgical time-out, a quick huddle to debrief before surgery, can serve as a useful model for reducing the risk of harm in canyoneering.
