Best Practices for Transgender and Gender Diverse Care

Transgender and gender diverse patients face systemic discrimination in our broader society and inequitable access to needed care. Ariel Malan, program coordinator and Andy Rivera, volunteer for Utah’s Transgender Health Program, share how to create an inclusive care environment for this vulnerable population focused on trust and respect.

Better for Patients = Better for Providers

When health care is designed around patient needs, it doesn't just benefit the patient — it can also help providers find fulfillment in their work. But what does that look like in practice? Physician Joy English opened the Orthopaedic Injury Clinic, an innovative service that delivers better value to patients. Her success is a case study in how to achieve both provider and patient happiness.

Block by Block: Building the Future Workforce

Some challenges are so big you have to think in terms of evolution, not solution, to tackle them. Director of Strategy and Workforce Planning (GME) Sri Koduri explains how academic health systems can weather strong and weak labor markets alike by building sustainable bridges between clinical and academic communities.

Book Club For Busy People: "Quiet" by Susan Cain

Kyle Bradford Jones returns with a review of “Quiet,” Susan Cain’s book about the power of introverted thinking. Although introversion is often viewed as a drawback — “a second-class personality trait,” Cain writes — Bradford Jones believes that reassessing his personality type has helped him better understand himself, his co-workers, and even his patients.

Box and Whisker Plots (Part 1)

What is a box and whisker plot? Why do I need a box and whisker plot? How do I construct a box and whisker plot (sometimes shortened to “box plot”) in Excel 2013 or lower? It's a day in the deep weeds, dojo folks. Steve heard your questions and has dedicated the next two dojos to giving you all the answers.

Box and Whisker Plots (Part 2)

Part 1 was on how to build a box and whisker plot. In Part 2 we're defining whisker length and visualizing variation within and between the variable groups. This time we're giving you answers to the questions no one has asked.

Breaking Down the Compassion Wall

Hospitalist Ryan Murphy reflects on the care his dad received as one of Utah’s first hospitalized COVID-19 patients. The experience shaped how he communicates with patients—whether or not they have COVID—in spite of isolation, masks, and physical distancing.

Breaking Through Fear to Build Vaccine Confidence with Immigrants and Refugees

Redwood Health Center physician Eli Moreno shares a simple exercise to cut through vaccine misinformation and empower patients to make educated decisions.

Brent Klev Shares Three Ways to Foster Shared Purpose

What if a patient described their care team as “incredibly competent, experienced and collaborative”*? Those are the adjectives used by a patient to describe their surgery at South Jordan Health Center. As the nurse manager of South Jordan’s surgical services, Brent Klev works to ensure that every patient has that experience. Here, Klev shares three ways he fosters a culture of teamwork through shared purpose.

Bridging the Gap: Black Physicians of Utah

Richard Ferguson, chief medical officer, forms Utah’s first organization for Black physicians, with the aim to build a community among current Black physicians, residents, and students working or living in Utah.

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