Speed Dialing Sunshine

Harvard Divinity School student Minahil Mehdi and her partner, Samran, transport us their home of Pakistan—a place of colors, exaggeration and care.

Spend Time Thinking Slow

Kyle Bradford Jones is back, this time with a deep dive into decision-making. Jones uses psychology to explain why it takes so long to adopt new evidence into our clinical practice and argues that we need to actively schedule time together in order to reflect.

SPIKES: A Strategy for Delivering Bad News

No one likes to be the bearer of bad news—but in health care, it’s part of the job. Fortunately, there’s a simple framework to help us get through it. Hospitalist and UACT co-director Claire Ciarkowski introduces SPIKES: a simple mnemonic for delivering bad news.

Standard Work

Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.

Standard Work in Health Care: Examples (Part 2)

Last time in the Dojo, the topic was standard work. This time, Steve gives local examples of great standard work within our walls. Though we still have a long way to go, we’re off to a great start.

Standard Work in Health Care vs Manufacturing (Part 1)

Today in the Dojo, Steve discusses how standard work in health care differs from standard work in manufacturing environments. If that’s not enticement enough, the post contains some macro-economics, and a touch of linguistics.

Start Here for a Great Book to Read this Summer

Updated with new reads for summer 2022, find out what leaders from across our health care system are enjoying. From imaginative fiction to social science touchstones, there's a book here worth pursuing on a long summer evening or an upcoming vacation.

Start with "Why"

We begin every Accelerate interview by asking about a person’s intrinsic motivation to work in health care, lead a team, or make a change. In other words, we always start with “why.”

Steve's Dojo: Continuing Lean Six Sigma Education

Complete archive of the lean six sigma training series: Steve's Dojo.

Stop, Communicate, and Listen

Incremental improvements, like introducing team members to a patient, can have a big impact on a patient’s experience. Neurologist Pete Hannon shares how his team has improved communication to earn trust and confidence.

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