Using Check-In Questions to Promote Well-Being

Wellness Champions use prompts to check-in during meetings, team huddles, hand-offs, etc. Learn this simple way to help your team reconnect to purpose, be more engaged, focused, and cohesive.

Using Emotion Coaching to Build a Peer Support Culture

Emotion coaching is a skill that can help validate a person’s experience—but it takes practice. Follow this step-by-step guide to learn how to use this important skill with patients, co-workers, family members and friends.

Utah Advanced Communication Training (UACT)

“This is why I went into medicine—to talk to my patients and show them humanity.” In the rapid day-to-day clinical setting, that’s harder to find. Utah Advanced Communication Training (UACT) provides practical tools to enhance patient and peer interactions.

Utah's Resident Expert Hailey Bandy Explains "Repeal and Replace"

The process to “repeal and replace” the Affordable Care Act (ACA) is confusing to say the least. That’s why we're lucky to have Hailey Bandy as an interpreter. As Associate General Counsel, she watches health care policy and analyzes its impact on U of U Health. Medical Group contributor Isaac Holyoak interviewed Bandy about the big changes afoot.

Value Improvement Leaders (VIL): Course Archives

Value Improvement Leaders (VIL) is a 13 week leadership course offered at University of Utah Health that teaches the skills needed to provide sponsorship and leadership for value improvement work. Principles taught are taken from Lean, Six Sigma, and PDSA methodologies. The course explains theory, provides healthcare examples of many specific leadership techniques, and uses an applied learning model. Not everyone can take the course, but everyone can follow along with the lesson plan.

Value Week 2019: Daily Updates

Value Week is a unique collaborative event that brings together U of U Health’s improvement community to recognize the important and impactful work conducted throughout our organization.

Vision, Guardrails and Empowerment: Working in a Team of Teams Culture

In this provocative thought piece, hospitalists and system leaders Kencee Graves and Bob Pendleton explain the “team of teams” approach to becoming more nimble, responsive, and adaptable to the demands of our changing world.

Want To Reduce Burnout? Focus on Autonomy and Community

University of Utah Health’s best thinkers came together to tackle a major problem: burnout. Last year, 40 teams across the health system took on the challenge as part of the Resiliency Center’s Wellness Champion Poster Session. The results? Fulfilling basic needs like scheduling autonomy, being heard, and building a community all make a big difference.

Want To Transform Health Care? Work on a "Boring" Project

Claire Ciarkowski is on a journey to reduce unnecessary labs for inpatients at University of Utah Health. As a junior faculty member, she volunteered to work on the project when it didn’t sound exciting. But she is changing culture by asking the hard questions and delivering better care to patients at a lower cost. Accelerate’s Mari Ransco asked what she has learned.

Wanted: “Teams” not “Cowboys"

Dr. Kyle Bradford Jones confronts a long-held cultural icon in medicine: the cowboy doctor. He argues that living up to the cowboy mythology undermines how physicians provide care – in trying to do it all, they actually do more harm. His cure for cowboy medicine? Relying on a great team.

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