Designing Responsive and Personalized Care for Depression

Rachel Weir and Josi Rust share how the U Health system identified a gap in caring for patients struggling with depression and the screening initiative their team has designed and scaled to improve mental health screening and outreach.

Designing the Digital Roadmap

How do you design a digital strategy? Chief Information Officer Donna Roach explains that it all begins with listening to your customer. Here, she guides us step-by-step through designing Utah’s digital roadmap.

Diagnostic Error

A missed diagnosis can delay treatment or result in inappropriate treatment, causing unnecessary pain, suffering, and often financial hardship for our patients. Internist and hospitalist Peter Yarbrough helps explain why diagnostic errors happen with strategies to prevent them.

Digging In To The Outward Mindset

In the new series Book Club for Busy People, Accelerate shares highlights of books we’re hearing about from the community. First up: how thinking about others’ needs strengthens teams and increases civility in The Outward Mindset.

Dissecting Utilization Review

Utilization Review is a necessary, but oftentimes messy process that ensures patients are receiving the most appropriate care in the most appropriate setting. Jenny Tuan, hospitalist and medical director of Utilization Review, dissects what UR is all about, including confusing gray areas and sticky pain points.

Do Discharge Prescriptions Correlate with Patient Needs?

General Surgery resident Josh Bleicher spent a year exploring opioid prescribing patterns in patients discharged after elective surgery. What did he find? We need a more patient-centered approach to opioid prescribing.

Don’t Get Lost in Translation: Expert Advice for Caring for New Americans

As Redwood Health Center’s program coordinator serving new Americans, Anna Gallegos has learned valuable lessons that can help all of us better care for patients of refugee background and vulnerable populations. Here are three suggestions to help make caring for patients easier.

Don’t Ignore That Pebble in Your Shoe

Senior Value Engineer Luca Boi considers the link between well-being and problem-solving by examining our impulse to “continuously cope” rather than “continuously improve.”

Don’t Just Be an Advocate, Ask Questions

We pride ourselves on advocating for our patients, our colleagues, and ourselves—but could this approach be holding us back? As a pediatrician who cares for medically fragile children with complex needs, Michelle Hofmann examines how asking different questions can help us arrive at better decisions.

Don’t Let Metrics Undermine Your Purpose

Utah’s Chief Medical Quality Officer Bob Pendleton describes a strategic challenge faced by many industries, including health care. We are at risk for prioritizing achievement of metrics over our purpose. He challenges us to think beyond metrics to what patients actually need from us: patient-centered, outcome-focused, affordable care.

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