Complex systems require complex cross-functional teams who often experience culture clash. Director of Patient Safety Iona Thraen joins nurse leaders Emily Salisbury and Doug Clapp to examine a recent safety event through the lens of “Wicked-Problem Solvers”—drawing insights from successful cross-functional teams.
Meaningful change requires intention and action. In this "One U" spinoff series, University of Utah Equity, Diversity and Inclusion leaders Mary Ann Villarreal and José Rodríguez translate powerful insights from Friday Forum national thought leaders for our local health care frontline teams.
Palliative care teams focus on treating the symptoms and stress of serious illness. Nate Wanner, Associate Medical Director of U of U Health’s Palliative Care Program, discusses how palliative care not only improves the quality of a patient’s life, but supports other clinical teams in one of the most challenging (and rewarding) parts of caring for people: having hard conversations.
When a medical error occurs, the patient is not the only person affected. Pediatric intensivist Brian Flaherty and psychologist Megan Call describe how caregivers can be impacted by medical error and provide strategies to cope.
Caregivers in healthcare are often exposed to intense injury, horrific or gruesome experiences, or death. These traumatic experiences can leave us with a stress injury. Associate Director of the Resiliency Center Jake Van Epps shares what to expect and strategies for recovery.
Varsha Iyer is an inpatient child and adolescent psychiatrist at Utah’s University Neuropsychiatric Institute. Here she shares both individual and institutional advice on dealing with the chronic stress of racism and the acute stress of COVID-19 to lead the way for positive, enduring change.
Health care organizations and providers have some understanding what they charge for care. But nationally, providers have a “complete lack of understanding” about the costs of health care, according to Michael Porter, Ph.D., and Robert Kaplan, Ph.D., ("The Big Idea: How to Solve the Cost Crisis in Health Care").
Learners, patients, and teachers are more confident and inspired when we take time to create positive learning environments. Pediatric endocrinologist Kathleen Timme gives practical advice for integrating key aspects of a positive learning environment into your daily interactions.
Sometimes insights from work can be helpful at home. We’re putting four expert tips for creating a compassionate workplace to the ultimate test: conversation at your Thanksgiving table.
Navigating the complex terrain of leadership involves fostering a workplace where team members flourish, but the path isn't always clear. Clare Lemke and Sheila Sconiers, Equity Diversity and Inclusion (EDI) consultants on the Organizational Development team, share how you can create a culture of belonging on your team, and how your EDI Consultant can help you do it.
