In addition to his day job as Director of ENT Clinics, Kirk Hughs orients all new specialty clinic and endoscopy employees to the Exceptional Patient Experience. His goal is to engage new team members about how they can create exceptional experiences for their patients.
Most Recent
5 Lessons Healthcare Can Learn From Other Industries
What Every Generation Needs
Sarah Sherer is the Director of Employee Relations. We know her as the sounding board, place of last resort and coach for leaders throughout the organization. We asked her to share her wisdom on engaging employees of different ages. What she said might surprise you.
Stories From the Practice of Health Care
Practicing are recorded conversations with a colleague that are shared with the organization. They are conversations between real team members about why the work matters.