Quoteworthy
At U of U Health, success means that patients get great care, and that takes teams of people. As leaders of teams—big or small—it’s your job to let your team know their work matters.
Christian Sherwood

Most Recent
Translating Passion into Individual and System Impact

Maternal-Fetal Medicine physician Brett Einerson is passionate about reducing uncertainty for women and their families and excited to improve health care on a grander scale. Here's the important part: He knows how to do it. Learn how he translates passion into team-based action.

Build Trust By Spending Time

Every productive relationship begins with trust, and trust rests on creating positive connections with people. How do you connect with those on your team? How do you understand their concerns? U of U Health's all-star connector Alison Flynn Gaffney experiments with a new approach.

Coaching vs Mentoring: When and How To Get Started

When do I need a mentor and when do I need a coach? Utah Coaching Advancement Network (UCAN) co-director Tony Tsai partners with physicians Jared Henricksen, Amy Locke and Ryan Murphy to explore the benefits of professional career coaching in carving your own career path—along with the added benefit of fostering a sense of community, purpose and belonging.

This Is What I See, What Do You See?

Continually speaking up is one of the most challenging things an employee does, and making it safe to speak up takes consistent supportive leadership. Members of the patient support services team share how to empower employees to highlight issues and provide solutions.

The Experience That Changed My Life

Senior Nursing Director Rita Aguilar shares how a pivotal medical experience at the age of 17 sparked her interest in becoming a nurse. Years later, Rita is applying the same level of compassion and support she received from that experience to encourage others in seeking a career in health care and diversifying the medical field.

More Than One Way to Say Thanks: How the Danish Concept of Hygge Can Help in Winter and in Work

Rewarding staff might seem overwhelming amid all the responsibilities that come with being a leader. Yet, we know it has a significant effect on morale and retention. HR’s director of communication and recognition Christian Sherwood suggests a layered approach to show your appreciation that won’t necessarily hit your bottom line.

Find the Right Words to Communicate Flexibility

Our work lives are changing as some of our homes once again become schools. The Effective Communicator reached out to HR experts Christian Sherwood and Rosemary Norton for advice about how managers can talk with their teams about being flexible with where, how, and when we work.

A Blueprint to Build a Successful Career in Academic Medicine

We all make lots of mistakes early on in our careers. Hospitalist and mentorship expert Valerie Vaughn sets us up for success by sharing her expertise on how to take control of your long-term career path.

The Power of Listening With Intent

Hearing a patient is one thing—but actively listening to patients with empathy, understanding, and awareness is another. Nurse practitioner and headache specialist Susan Baggaley explores three trust-building techniques she employs to build relationships.

Meeting Fatigue? Try These Tips

The Effective Communicator teams up with Joe Allen of the Center for Meeting Effectiveness to share three data-driven recommendations on how to improve your meeting effectiveness and reclaim control of your calendar.

Vulnerability Is Not Weakness—It’s Why Our Patients Trust Us

Dentist Gary Lowder has spent the past 36 years working with patients who suffer from jaw disorders that result in chronic pain. As faculty in the School of Dentistry, he’s passing along the power of vulnerability as a patient trust-building exercise with his trainees.

Four Ways Leaders Can Encourage Teams to Recover

Chief Wellness Officer Amy Locke shares practical strategies for leaders to address the real tension we’re feeling between the desire to take a break and the increasing workload.