Quoteworthy
Sharing my vision has made my team so much more functional. They don’t want to move around because they know that I care about them, and that they are part of delivering this important care. Just 'doing a job' can feel empty. Our real work is impacting lives and improving care.
Stephanie Klein

Most Recent
The Complete Clinician Model Toolkit

Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.

Feedback is a Gift: Making the Most of WellCheck Survey Results

Chris Fairbank, director of organizational development, gives practical advice for using feedback from the Hospitals and Clinics WellCheck survey as a springboard for dialogue and growth, rather than a yardstick of personal leadership.

My Name Is Tom, and This Is My Patient Experience

Taped on the wall above my head was a sign that read, “My name is Tom.” As a cardiothoracic surgeon, making the transition from doctor to patient was humbling. I would like to share with you what the experience has taught me, and how it has changed the way I practice medicine.

Translating Passion into Individual and System Impact

Maternal-Fetal Medicine physician Brett Einerson is passionate about reducing uncertainty for women and their families and excited to improve health care on a grander scale. Here's the important part: He knows how to do it. Learn how he translates passion into team-based action.

Build Trust By Spending Time

Every productive relationship begins with trust, and trust rests on creating positive connections with people. How do you connect with those on your team? How do you understand their concerns? U of U Health's all-star connector Alison Flynn Gaffney experiments with a new approach.

Coaching vs Mentoring: When and How To Get Started

When do I need a mentor and when do I need a coach? Utah Coaching Advancement Network (UCAN) co-director Tony Tsai partners with physicians Jared Henricksen, Amy Locke and Ryan Murphy to explore the benefits of professional career coaching in carving your own career path—along with the added benefit of fostering a sense of community, purpose and belonging.

This Is What I See, What Do You See?

Continually speaking up is one of the most challenging things an employee does, and making it safe to speak up takes consistent supportive leadership. Members of the patient support services team share how to empower employees to highlight issues and provide solutions.

The Experience That Changed My Life

Senior Nursing Director Rita Aguilar shares how a pivotal medical experience at the age of 17 sparked her interest in becoming a nurse. Years later, Rita is applying the same level of compassion and support she received from that experience to encourage others in seeking a career in health care and diversifying the medical field.

How to Master Education in the Health Professions

The new Master of Education in Health Professions degree program offers a unique opportunity to improve teaching skills, influence the future of clinical care, and increase the impact of clinical educators. The program’s interprofessional leaders, Joanne Rolls, Rebecca Wilson, and Wendy Hobson-Rohrer, share why the program is important and offer a few quick tips to improve your teaching today.

More Than One Way to Say Thanks: How the Danish Concept of Hygge Can Help in Winter and in Work

Rewarding staff might seem overwhelming amid all the responsibilities that come with being a leader. Yet, we know it has a significant effect on morale and retention. HR’s director of communication and recognition Christian Sherwood suggests a layered approach to show your appreciation that won’t necessarily hit your bottom line.

Find the Right Words to Communicate Flexibility

Our work lives are changing as some of our homes once again become schools. The Effective Communicator reached out to HR experts Christian Sherwood and Rosemary Norton for advice about how managers can talk with their teams about being flexible with where, how, and when we work.

How To Put WellCheck Feedback to Work (For You and Your Team)

Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.