How to Make the Shift from Doing to Leading
Our work has high stakes, and it’s natural we feel a deep sense of responsibility. Ally Tanner teaches us that trust helps lighten the load.
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The Always Evolving Leader
Leadership is not a destination, but a journey where you’re constantly evolving and entering new stages. Dayle Benson, chief of staff of clinical affairs and executive director of the University of Utah Medical Group, shares how to practice and embrace generativity to nurture the skills of those around you and become a better leader.
Three ways to Build a Team Culture That Thrives
Exceptional care only happens with an engaged team. Jared Wrigley should know: he has led three diverse teams at U of U Health—first, Westridge Health Center, and now, South Jordan’s primary care team and Parkway Health Center. Here are three effective ways he engages everyone on the team.
Create a Positive Learning Environment for Optimal Care
Learners, patients, and teachers are more confident and inspired when we take time to create positive learning environments. Pediatric endocrinologist Kathleen Timme gives practical advice for integrating key aspects of a positive learning environment into your daily interactions.
Four Things Collaborative Leaders Do Well
When it comes to work, collaboration is key, but do we really know what good collaboration looks like or how it functions? Director of Organizational Development Chris Fairbank shares the importance of investing in collaboration and how to sustain a culture of effective collaboration.
The Difference between Empathy and Compassion
How can we put compassion for ourselves and others at the center of what we do? Second year medical student Tanner Nelson interviews Medical Director and Physician Assistant Wendy Macey discuss how to build compassion in your practice.
Nurse Leader Rounding: How to Ask Open-Ended Questions
Expert communicators Emily Izzo and Bridgette Maitre share how to ask open-ended questions to encourage conversation and promote meaningful connection.
Stop, Communicate, and Listen
Incremental improvements, like introducing team members to a patient, can have a big impact on a patient’s experience. Neurologist Pete Hannon shares how his team has improved communication to earn trust and confidence.
Medicine Meets the Hyperactive Hive Mind
Having trouble focusing or completing a task? It’s the “hyperactive hive mind” at work. In this first article of a two-part series, Chief Medical Officer Tom Miller, HCI’s Chief Clinical Officer Sachin Apte, Chief Wellness Officer Amy Locke, and Chief Medical Education Officer Mark Harris share highlights from the book A World Without Email and its application in health care.
Active Learning: Techniques to Improve Learner Engagement
Keeping learners engaged during a talk or presentation is a challenge almost all educators have encountered. With the transition to more virtual learning over the past year, capturing learners’ attention can sometimes feel like an uphill battle. What are some tools and techniques to improve learner engagement?
The Complete Clinician Model Toolkit
Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.
Feedback is a Gift: Making the Most of WellCheck Survey Results
Chris Fairbank, director of organizational development, gives practical advice for using feedback from the Hospitals and Clinics WellCheck survey as a springboard for dialogue and growth, rather than a yardstick of personal leadership.
