Quoteworthy
It can be an energetic and fun process when a team collaborates to build a map. A group effort can result in a messy, but closer to accurate, depiction of the work.
Luca Boi

Most Recent
How to Listen—Really Listen—To Feedback From Your Team

Listening to—and learning from—employees makes for a more humble and thoughtful leader. Chris Shirley, support services director, shares how he turned some stinging feedback into an opportunity to create community and inclusion.

Stop, Communicate, and Listen

Incremental improvements, like introducing team members to a patient, can have a big impact on a patient’s experience. Neurologist Pete Hannon shares how his team has improved communication to earn trust and confidence.

How to Step Back and Give People Space to Speak

Learning to listen is not only a leadership skill—it’s a life skill. Leadership training specialist Jess Burgett shares three practical tips for harnessing the power of listening with intent.

Shared Governance: Harnessing Our Collective Strengths

Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.

Recognize Your Staff at Ground Level

Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.

Tips for New Faculty: What I Wish I Knew When I Joined the U

Being new is hard. Often for new faculty, it means adjusting to a new state, new team, new patients, and a new organizational culture. We asked hospitalists Ryan Murphy and Valerie Vaughn and surgeon Ellen Morrow for tips that only come from a little time under the belt.

How to Disagree Without Being Disagreeable

To disagree means failing to agree. Synonyms include to contradict, challenge or debate. Synonyms do not also have to include to argue, quarrel, dispute, bicker or clash. Pediatric intensivist Jared Henricksen shares the best path forward when words become clouded with emotion.

My Name Is Tom, and This Is My Patient Experience

Taped on the wall above my head was a sign that read, “My name is Tom.” As a cardiothoracic surgeon, making the transition from doctor to patient was humbling. I would like to share with you what the experience has taught me, and how it has changed the way I practice medicine.

Coaching vs Mentoring: When and How To Get Started

When do I need a mentor and when do I need a coach? Utah Coaching Advancement Network (UCAN) co-director Tony Tsai partners with physicians Jared Henricksen, Amy Locke and Ryan Murphy to explore the benefits of professional career coaching in carving your own career path—along with the added benefit of fostering a sense of community, purpose and belonging.

This Is What I See, What Do You See?

Continually speaking up is one of the most challenging things an employee does, and making it safe to speak up takes consistent supportive leadership. Members of the patient support services team share how to empower employees to highlight issues and provide solutions.

The Experience That Changed My Life

Senior Nursing Director Rita Aguilar shares how a pivotal medical experience at the age of 17 sparked her interest in becoming a nurse. Years later, Rita is applying the same level of compassion and support she received from that experience to encourage others in seeking a career in health care and diversifying the medical field.

Listen-Sort-Empower to Improve Professional Well-being

What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.