Quoteworthy
Professional growth happens with clear goals, the autonomy to reach them, and consistent feedback. Personal growth happens through discussions about work-life balance, family and recreation. Investing in the whole person positively effects engagement and retention.
Melissa Horn

Most Recent
Jedi Mind Tricks to Help You Avoid Conflict

Pediatric emergency medicine physician Zak Drapkin shares "Jedi Mind Tricks" for avoiding conflict to subtly influence the thoughts and actions of others in a more positive direction.

How to Disagree Without Being Disagreeable

To disagree means failing to agree. Synonyms include to contradict, challenge or debate. Synonyms do not also have to include to argue, quarrel, dispute, bicker or clash. Pediatric intensivist Jared Henricksen shares the best path forward when words become clouded with emotion.

How the Operating Budget Works

The annual Operating Budget is a structured process that pairs frontline manager expertise with powerful financial forecasting tools to help the organization stay on track. The Central Finance Team’s Casey Moore and Robert Dickson demystify the process to help you navigate budget season.

How to Step Back and Give People Space to Speak

Learning to listen is not only a leadership skill—it’s a life skill. Leadership training specialist Jess Burgett shares three practical tips for harnessing the power of listening with intent.

Ground Rules for Successfully Managing Conflict

Conflict is not about who is right or wrong—it is about being understood, respected, and finding a shared way forward. Pediatric emergency medicine physician Zak Drapkin introduces three ground rules for managing conflict within care teams.

Management Reporting: How to Become an Expert in Your Local Finances

Navigating budgets and finance can be a daily responsibility for managers, which is not always an easy task. Finance experts Casey Moore and Robert Dickson share the importance of and best practices for Management Reporting and how it can help you become a better leader.

How to Support Your Teams When Bad Things Happen

Resiliency Center Director Megan Call and Chief Wellness Officer Amy Locke share evidence-based discussion points and strategies for leaders to support their teams with during challenging times.

Beginner’s Guide to Employee Engagement Data

How do I share employee engagement feedback with my team? Chief Wellness Officer Amy Locke, Resiliency Center director Megan Call, Utah Health Academics HR leader Sarah Wilson, and Organizational Development Director Chris Fairbank explain when and how to talk with your team.

Navigating Workplace Gossip: Strategies for a Positive Environment

Despite its notorious reputation for sowing discord, gossip remains an ever-present force, subtly eroding trust and relationships. Leadership training specialist Jess Burgett shares the intricate world of workplace gossip, explaining its origins, understanding its complex dynamics, and unveiling strategies to mitigate its corrosive effects.

The Effective Communicator: Add Meaning To Your Meetings

Is a more meaningful meeting possible? The Effective Communicator teams up with Megan Call of the Resiliency Center to help you start your meetings right.

Tips for New Faculty: What I Wish I Knew When I Joined the U

Being new is hard. Often for new faculty, it means adjusting to a new state, new team, new patients, and a new organizational culture. We asked hospitalists Ryan Murphy and Valerie Vaughn and surgeon Ellen Morrow for tips that only come from a little time under the belt.

“Know My Name” – The Power of Small Gestures

It might seem basic, but just calling someone by their name is one of the most powerful forms of recognition a physician can give their team. Moran Vision Services administrative director Brent Price and physician and vice chair Norm Zabriskie share the many lessons they learned from putting employees’ voices at the center of resilience efforts.