Quoteworthy
What I love as a leader is the direct interactions I get to have with my staff members. I’ve learned a lot working with people who are compassionate and kind. All of us want to do what’s right, valuing every single individual we encounter, whether they’re patients or co-workers.
Tracy Farley

Most Recent
How the Operating Budget Works

The annual Operating Budget is a structured process that pairs frontline manager expertise with powerful financial forecasting tools to help the organization stay on track. The Central Finance Team’s Casey Moore and Robert Dickson demystify the process to help you navigate budget season.

How to Step Back and Give People Space to Speak

Learning to listen is not only a leadership skill—it’s a life skill. Leadership training specialist Jess Burgett shares three practical tips for harnessing the power of listening with intent.

Ground Rules for Successfully Managing Conflict

Conflict is not about who is right or wrong—it is about being understood, respected, and finding a shared way forward. Pediatric emergency medicine physician Zak Drapkin introduces three ground rules for managing conflict within care teams.

Management Reporting: How to Become an Expert in Your Local Finances

Navigating budgets and finance can be a daily responsibility for managers, which is not always an easy task. Finance experts Casey Moore and Robert Dickson share the importance of and best practices for Management Reporting and how it can help you become a better leader.

How to Support Your Teams When Bad Things Happen

Resiliency Center Director Megan Call and Chief Wellness Officer Amy Locke share evidence-based discussion points and strategies for leaders to support their teams with during challenging times.

Beginner’s Guide to Employee Engagement Data

How do I share employee engagement feedback with my team? Chief Wellness Officer Amy Locke, Resiliency Center director Megan Call, Utah Health Academics HR leader Sarah Wilson, and Organizational Development Director Chris Fairbank explain when and how to talk with your team.

Navigating Workplace Gossip: Strategies for a Positive Environment

Despite its notorious reputation for sowing discord, gossip remains an ever-present force, subtly eroding trust and relationships. Leadership training specialist Jess Burgett shares the intricate world of workplace gossip, explaining its origins, understanding its complex dynamics, and unveiling strategies to mitigate its corrosive effects.

The Effective Communicator: Add Meaning To Your Meetings

Is a more meaningful meeting possible? The Effective Communicator teams up with Megan Call of the Resiliency Center to help you start your meetings right.

Tips for New Faculty: What I Wish I Knew When I Joined the U

Being new is hard. Often for new faculty, it means adjusting to a new state, new team, new patients, and a new organizational culture. We asked hospitalists Ryan Murphy and Valerie Vaughn and surgeon Ellen Morrow for tips that only come from a little time under the belt.

“Know My Name” – The Power of Small Gestures

It might seem basic, but just calling someone by their name is one of the most powerful forms of recognition a physician can give their team. Moran Vision Services administrative director Brent Price and physician and vice chair Norm Zabriskie share the many lessons they learned from putting employees’ voices at the center of resilience efforts.

Team Meetings on Life Support?

Team meetings can be an important way to connect, but not if your team members dread going to them. Zac Watne, senior manager of payment innovation, gives hope to this workplace staple with simple advice: learn together.

How to Lead a Remote Team

Your social media feeds are awash with tips for working from home, but how do you lead from home? Karen Wilson and Dawn Newberry, of University Medical Billing, have led remote teams for years. Their experience boils down to one principle: build and maintain connection.