Pediatric emergency medicine physician Zak Drapkin shares "Jedi Mind Tricks" for avoiding conflict to subtly influence the thoughts and actions of others in a more positive direction.

To disagree means failing to agree. Synonyms include to contradict, challenge or debate. Synonyms do not also have to include to argue, quarrel, dispute, bicker or clash. Pediatric intensivist Jared Henricksen shares the best path forward when words become clouded with emotion.

Listening to—and learning from—employees makes for a more humble and thoughtful leader. Chris Shirley, support services director, shares how he turned some stinging feedback into an opportunity to create community and inclusion.

Learning to listen is not only a leadership skill—it’s a life skill. Leadership training specialist Jess Burgett shares three practical tips for harnessing the power of listening with intent.

Conflict is not about who is right or wrong—it is about being understood, respected, and finding a shared way forward. Pediatric emergency medicine physician Zak Drapkin introduces three ground rules for managing conflict within care teams.

How do I share employee engagement feedback with my team? Chief Wellness Officer Amy Locke, Resiliency Center director Megan Call, Utah Health Academics HR leader Sarah Wilson, and Organizational Development Director Chris Fairbank explain when and how to talk with your team.

Resiliency Center Director Megan Call and Chief Wellness Officer Amy Locke share evidence-based discussion points and strategies for leaders to support their teams with during challenging times.

Despite its notorious reputation for sowing discord, gossip remains an ever-present force, subtly eroding trust and relationships. Leadership training specialist Jess Burgett shares the intricate world of workplace gossip, explaining its origins, understanding its complex dynamics, and unveiling strategies to mitigate its corrosive effects.

Is a more meaningful meeting possible? The Effective Communicator teams up with Megan Call of the Resiliency Center to help you start your meetings right.

Being new is hard. Often for new faculty, it means adjusting to a new state, new team, new patients, and a new organizational culture. We asked hospitalists Ryan Murphy and Valerie Vaughn and surgeon Ellen Morrow for tips that only come from a little time under the belt.

It might seem basic, but just calling someone by their name is one of the most powerful forms of recognition a physician can give their team. Moran Vision Services administrative director Brent Price and physician and vice chair Norm Zabriskie share the many lessons they learned from putting employees’ voices at the center of resilience efforts.

What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.