When it comes to work, collaboration is key, but do we really know what good collaboration looks like or how it functions? Director of Organizational Development Chris Fairbank shares the importance of investing in collaboration and how to sustain a culture of effective collaboration.
How can we put compassion for ourselves and others at the center of what we do? Second year medical student Tanner Nelson interviews Medical Director and Physician Assistant Wendy Macey discuss how to build compassion in your practice.
Listening to—and learning from—employees makes for a more humble and thoughtful leader. Chris Shirley, support services director, shares how he turned some stinging feedback into an opportunity to create community and inclusion.
It’s one thing to read about “rural” health care—it’s entirely another to experience it. Faculty and students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate share experiences and insights from summer in the Navajo Nation.
Expert communicators Emily Izzo and Bridgette Maitre share how to ask open-ended questions to encourage conversation and promote meaningful connection.
Having trouble focusing or completing a task? It’s the “hyperactive hive mind” at work. In this first article of a two-part series, Chief Medical Officer Tom Miller, HCI’s Chief Clinical Officer Sachin Apte, Chief Wellness Officer Amy Locke, and Chief Medical Education Officer Mark Harris share highlights from the book A World Without Email and its application in health care.
Incremental improvements, like introducing team members to a patient, can have a big impact on a patient’s experience. Neurologist Pete Hannon shares how his team has improved communication to earn trust and confidence.
After 25 years, Penny Stewart made a big career leap—from managing Utah’s surgery recovery team to managing an outpatient endoscopy unit. Here she shares what she learned about herself, integrating with a new team, and developing a culture of learning.
Generosity is a quality that leaders need now more than ever. Dayle Benson, executive director of the Medical Group and chief of staff for clinical affairs, reflects on the generous leaders in her life to help readers develop a spirit of generosity in their own leadership styles.
Learning to listen is not only a leadership skill—it’s a life skill. Leadership training specialist Jess Burgett shares three practical tips for harnessing the power of listening with intent.
Keeping learners engaged during a talk or presentation is a challenge almost all educators have encountered. With the transition to more virtual learning over the past year, capturing learners’ attention can sometimes feel like an uphill battle. What are some tools and techniques to improve learner engagement?
Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.