Quoteworthy
We’re solution generators. We want to implement a million things right away, but what we don't do is pause, take a moment, and say, 'Let's define the problem.'
Tom Varghese

Most Recent
How to Take an Inclusive Sexual Health History

Physician Assistant and Associate Professor Joanne Rolls cares for sexual and gender minority patients and teaches new physician assistants how to comfortably approach sexual health as part of overall health. She shares practical tips to take an inclusive sexual health history.

How to Disagree Without Being Disagreeable

To disagree means failing to agree. Synonyms include to contradict, challenge or debate. Synonyms do not also have to include to argue, quarrel, dispute, bicker or clash. Pediatric intensivist Jared Henricksen shares the best path forward when words become clouded with emotion.

Elevating Our Teams with Shared Governance and Value Culture

Magnet program director Gigi Austria and quality manager Dane Falkner explain how problem-solving structures like Shared Governance and Value Culture complement each other. When practiced together, these approaches can be a recipe for optimal outcomes.

What is ISO-9001 and How Does it Impact Our Everyday Work?

Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk explain how this umbrella of standards—ISO-9001—relates to our accreditation process and impacts our daily work.

Office Eating Culture

You are what you eat: eating habits and food choices in the workplace can impact your well-being and productivity. Wellness program manager Britta Trepp and nutrition specialist Helen Hardy shares how to cultivate and build a healthy and positive office eating culture.

Holiday Procrastination is Not Your Friend

Believe it or not, the holidays have arrived. But have no fear, Senior Value Engineer Cindy Spangler is here with three steps you can take to carve out time now and avoid the woes of the holiday rush.

Words Matter: Words that Wound vs. Words that Soothe

Our words can build, or erode, trust with others. Manager of Patient Experience Operations Ember Hunsaker offers insight into how our words may be helping, or harming, those around us and how to balance the scales.

5 Ways You Can Contribute to the UUHC Operational Plan

In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.

Ask These Four Questions Before Starting Any Improvement

Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.

What Goldilocks Can Teach You About Problem Statements

Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.

Standard Work

Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.

How to Turn a Gut Feeling into a QI Project

Your gut tells you a process could be better than it is—how do you back that feeling up with hard data? Senior value engineer Luca Boi shows how undertaking a baseline analysis can jumpstart your improvement project.