Psychological safety is crucial for the medical field to innovate and improve. Teams must feel safe and open to expressing concerns and reporting errors. Psychiatrists Jennifer O’Donohoe and Kristi Kleinschmit share tips to create a more psychologically safe environment for your team.
Problems. We all have them. Whether it’s a check engine light or an adverse patient safety event, we first need to discover what’s causing the problem before trying out solutions. Senior Value Engineer Luca Boi and a team of Oncology residents get to the root cause using a fishbone diagram.
Process maps are a useful tool for focusing your efforts and saving valuable time. Senior Value Engineer Luca Boi explains how this team-based tool harnesses the power of visual thinking to help clarify complex processes.
Creating a better experience for everyone—patients, staff, providers—takes consistency and small actions. For years, University of Utah Health’s Redstone Health Center in Park City has been amongst the top performers in the nation for patient experience. Long-time operations manager Pati Colvin and nursing supervisor Teresa Stone share the secrets to their years at the top. Spoiler alert—it's deliberate small steps.
Value culture encourages us to look for and resolve our day-to-day problems and inefficiencies by asking, “What’s the pebble in my shoe?” But what happens when the pebble is in the patient’s shoe? Recent biomedical engineering grad Kyler Hodgson, operations manager Sarah Burton, and gastroenterology chief John Fang share how listening to patients can result in solutions that meet patient needs.
After a near-death experience, University of Utah Health Senior Value Engineer, Luca Boi, walked away with minor bruising and three powerful lessons.
Sharing what you learned from your improvement project is the final step in the evidence-based practice (EBP) process.
Health care professionals are not usually trained how to prevent Intimate Partner Violence (IPV)—only how to react/take care of patients when they have experienced it. The University of Utah Health’s Trauma and Injury Prevention team in collaboration with the Office of Network Development and Telehealth Education team are working to change this by training health care professionals to prevent IPV.
Quantitative and qualitative methods are the engine behind evidence-based knowledge. Tallie Casucci, Gigi Austria, and Barbara Wilson provide a basic overview of how to differentiate between the two.
A step-by-step discussion of the 7 elements of suicide care.
Many people ask, “What am I supposed to report?” or “Does this count?” Hospitalist Ryan Murphy explains the basic vocabulary of patient safety event reporting, informing the way we recognize harm and identify and report threats to safety.
The practice of medicine is recognized as a high-risk, error-prone environment. Anesthesiologist Candice Morrissey and internist and hospitalist Peter Yarbrough help us understand the importance of building a supportive, no-blame culture of safety.
