Patient Experience Program Coordinator Corrie Harris and Project Administrator Shayma Salih explain how to get valuable patient feedback early in your improvement efforts by meeting with the U of U Health Patient Design Studio and Advise Utah.
Urogynecology specialist Whitney Hendrickson-Cahill details the steps an interdisciplinary team followed to reduce surgical site infections (SSIs) following hysterectomy procedures, aiming to improve patient outcomes, shorten recovery times, and reduce healthcare costs at University of Utah Health.
Magnet program director Gigi Austria and quality manager Dane Falkner explain how problem-solving structures like Shared Governance and Value Culture complement each other. When practiced together, these approaches can be a recipe for optimal outcomes.
Former Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk explain how this umbrella of standards—ISO-9001—relates to our accreditation process and impacts our daily work.
Believe it or not, the holidays have arrived. But have no fear, Senior Value Engineer Cindy Spangler is here with three steps you can take to carve out time now and avoid the woes of the holiday rush.
In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.
Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.
Magnet Program Director Mary-Jean (Gigi) Austria explains how Nursing Shared Governance provides support for knowledge sharing, clinical skill building, and collaborative decision-making closest to the point of care.
Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.
Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.
Access to medical care isn't a given. Medical students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate program tell us first-hand experiences that helped them build a passion for complex problem solving by experiencing big, systemic challenges up close.
Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.