Quoteworthy
It’s almost impossible for one person to be completely responsible for improvement; everyone who has a stake in the processes you’re trying to change has to be at the table and part of the discussion.
Amy Locke

Most Recent
Elevating Our Teams with Shared Governance and Value Culture

Magnet program director Gigi Austria and quality manager Dane Falkner explain how problem-solving structures like Shared Governance and Value Culture complement each other. When practiced together, these approaches can be a recipe for optimal outcomes.

What is ISO-9001 and How Does it Impact Our Everyday Work?

Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk explain how this umbrella of standards—ISO-9001—relates to our accreditation process and impacts our daily work.

5 Ways You Can Contribute to the UUHC Operational Plan

In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.

Ask These Four Questions Before Starting Any Improvement

Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.

What Goldilocks Can Teach You About Problem Statements

Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.

Standard Work

Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.

How to Turn a Gut Feeling into a QI Project

Your gut tells you a process could be better than it is—how do you back that feeling up with hard data? Senior value engineer Luca Boi shows how undertaking a baseline analysis can jumpstart your improvement project.

The Innovation of Integrated Care

Intensive Outpatient Clinic Physician Stacey Bank, Social Worker Christina Cackler, and Executive Medical Director of Population Health Peter Weir share what it took to build an integrated practice and why it pays to innovate for patient-centered care.

More Than "Some Other Race": Improving Race and Ethnicity Data Quality to Advance Health Equity

Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Community engagement director RyLee Curtis, Chief Quality Officer Sandi Gulbransen, Project Manager Kimberly Killam, Patient Experience Director Mari Ransco, Chief Medical Informatics Officer Michael Strong, and Health Sciences Equity, Diversity, and Inclusion Librarian Donna Baluchi explain how University of Utah is improving data quality.

What is DNV? And Other Burning Accreditation Questions

Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk provide insight on our partnership with DNV, how accreditation contributes to the safety of our patients and staff, and what to expect during our upcoming evaluation.

Dissecting Utilization Review

Utilization Review is a necessary, but oftentimes messy process that ensures patients are receiving the most appropriate care in the most appropriate setting. Jenny Tuan, hospitalist and medical director of Utilization Review, dissects what UR is all about, including confusing gray areas and sticky pain points.

Quality Improvement

Hospitalist Ryan Murphy introduces quality improvement (QI): The systematic and continuous approach to improvement.