In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.
Magnet Program Director Mary-Jean (Gigi) Austria explains how Nursing Shared Governance provides support for knowledge sharing, clinical skill building, and collaborative decision-making closest to the point of care.
Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.
Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.
Access to medical care isn't a given. Medical students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate program tell us first-hand experiences that helped them build a passion for complex problem solving by experiencing big, systemic challenges up close.
Your gut tells you a process could be better than it is—how do you back that feeling up with hard data? Senior value engineer Luca Boi shows how undertaking a baseline analysis can jumpstart your improvement project.
Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Community engagement director RyLee Curtis, Chief Quality Officer Sandi Gulbransen, Project Manager Kimberly Killam, Patient Experience Director Mari Ransco, Chief Medical Informatics Officer Michael Strong, and Health Sciences Equity, Diversity, and Inclusion Librarian Donna Baluchi explain how University of Utah is improving data quality.
Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk provide insight on our partnership with DNV, how accreditation contributes to the safety of our patients and staff, and what to expect during our upcoming evaluation.
Hospitalist Ryan Murphy introduces quality improvement (QI): The systematic and continuous approach to improvement.
We all do it. We draw a blank on our password, get locked out of login, “…duo what?” and so on. And then we wait for a University of Utah Health service desk saint who makes our machine work again. To help lighten their load a bit—and make our lives easier—we asked ITS Manager Mike Madsen for his “Top 4” preventive measures to avoid a call.
Patient Experience Program Coordinator Corrie Harris and Project Administrator Emily Izzo explain how to get valuable patient feedback early in your improvement efforts by meeting with the U of U Health Patient Design Studio and Advise Utah.
Every summer, senior value engineer Cindy Spangler stocks our offices with an abundance of tomatoes, zucchini, and squash. We asked her to share how improvement thinking influences her gardening. Turns out, there are parallels–learn from others, stick to your scope, and learn from the mistakes.
