Adults are unique learners; they come with their own experiences, preferences, and baseline knowledge. Pediatricians Kerry Whittemore and Kathleen Timme discuss adult learning theory and how physicians can approach adult learners to teach more effectively. This is part of the podcast series: M.ED: Medical Education for the Practicing Clinician by Kerry Whittemore.
Understanding a patient’s sexual orientation and gender identity (SOGI) is necessary to provide quality, consistent and compassionate care to all of our patients. Gastroenterologist and Chair of the Department of Internal Medicine John Inadomi explains why a focus on SOGI is needed.
Leaders at U of U Health face a challenging task when their employees encounter emotional crises or seek mental health support. Uncertainty about the appropriate steps is natural, but this quick guide offers tailored tips and resources to swiftly connect employees to the necessary support and care, ensuring their well-being is prioritized.
Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Patient access manager Kim Birrell, Revenue Cycle Coordinator Theresa Johnson, and Care Navigation Program Coordinator Erica Ulibarri share tools for leaders to support employees.
With thoughtful consideration of lessons learned from more than 20 years of nursing, nurse manager Shegi Thomas works to make life better for patients and staff. Along with opening our internal medicine unit 4 years ago, Shegi brings perspective from rehab, newborn intensive care, and from organizations like the WHO, to sum up a few leadership principles applicable to any team.
In 2011, Utah’s Intermediate Care Unit (IMCU) decided to improve patient safety through a new approach: engage the entire team in identifying and implementing the improvement. Clinical Operations Director Trell Inzunza shares the 4-step process that engaged the entire team to improve.
In her five years at University of Utah Health as hospitalist, educator, and medical director of AIM-A and WP5, Karli Edholm led amazing amounts of impactful work. She trained future leaders and improved the safety, experience, and cost of an inpatient stay. Here she shares her lessons for leading and staying focused on improvement: start with your own frustration.
You can only steer a ship if it’s moving. Leading successful change starts by first understanding your culture—then addressing deficits in a deliberate fashion. Senior value engineer Cindy Spangler introduces the Shingo Model, a principle-driven method to foster a healthy, adaptive, improvement-driven culture.
Teams naturally move through stages while working together but often get stuck or fail to reach their potential without recognition and leadership. Pharmacist Kyle Turner shares strategies for each stage of team development.
Follow Utah’s Nutrition Care Services as they produce and deliver over 300 lunches to inpatients all over our hospital, all at the same time. The work of this exceptional team highlights a complex lean operation that—before now—has largely gone unseen.
